Frequently Asked Questions (FAQ)
Access clear and concise explanations to frequently asked questions regarding the Employment Insurance System (EIS), job loss, and the role of PERKESO in Malaysia.
Who is eligible to file a claim under the Employment Insurance System (EIS)?
- Citizenship : Open to all Malaysian citizens, Permanent Residents (PR), and Temporary Residents employed within the private or domestic sectors.
- Age Limit: Eligible for employees aged 18 to 60 (with the exception of individuals aged 57 and above who have no prior contribution history).
- Loss of Employment Criteria: Applicable to individuals who meet the defined loss of employment criteria under the prescribed Act.
- Contribution Qualifying Conditions (CQC) : Applicants must have fulfilled the minimum required number of monthly contributions within the specified timeframe.
Test Ordering
Applications can be submitted by visiting the official LINDUNG KERJAYA web portal at eis.perkeso.gov.my.
In the event that my application is declined, am I entitled to file an appeal?
Any rejected claims under the Employment Insurance System (EIS) may be appealed through the Social Security Appellate Board (SSAB). To initiate this process, please submit the official appeal form (JR1) to the following address:
Secretariat, Social Security Appellate Board, Level 11, Menara PERKESO, 281, Jalan Ampang, 50538 Kuala Lumpur.
What should I do if I have forgotten my password?
In the event that you have forgotten your password, please utilize the 'Forgot Password' feature on the EIS Portal login page.
How can I participate in the training programs offered by Training Providers under the EIS (LINDUNG KERJAYA)?
Eligible applicants may apply for training programs by visiting the official MyFutureJobs portal (myfuturejobs.gov.my) or by contacting your designated Employment Service Officer (ESO) for further assistance.
What is Job Search Allowance (EMP)?
This allowance provides income replacement for individuals who have experienced a loss of employment, where eligible recipients will receive payments for a duration of three to six months. The benefit period is subject to the Contribution Qualifying Conditions (CQC), and applicants are required to remain actively seeking employment throughout the duration of the benefit. Subsequent claims must be submitted on a monthly basis via the official LINDUNG KERJAYA website (eis.perkeso.gov.my).
How to submit the loss of employment application under LINDUNG KERJAYA?
Applications can be submitted by visiting the official LINDUNG KERJAYA web portal at eis.perkeso.gov.my.
What is the Employment Insurance System (EIS)?
The Employment Insurance System (LINDUNG KERJAYA) was established on 1st January 2018 to provide income replacement for Insured Persons (IP) who have lost their jobs. This programme is administered in its entirety by the Social Security Organisation (PERKESO).
What are the required documents to submit a claim under the Employment Insurance System (EIS)?
- Copy of National Registration Identity Card (NRIC) (Front and back)
- Proof of Employment Termination (e.g.,Termination Letter, Retrenchment Notice, or VSS Agreement)
- Copy of payslips for the last six months prior to the loss of employment
- Copy of Bank Personal Account Statement
Are Permanent Residents and Temporary Residents eligible to apply for EIS (LINDUNG KERJAYA) benefits?
Holders of MyPR (Permanent Resident) and MyKAS (Temporary Resident) status are eligible to submit applications under the EIS (LINDUNG KERJAYA).